{"id":6303,"date":"2026-09-03T09:33:14","date_gmt":"2026-09-03T14:33:14","guid":{"rendered":"https:\/\/www.apucafe.com\/?page_id=6303"},"modified":"2026-09-03T11:51:45","modified_gmt":"2026-09-03T16:51:45","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.apucafe.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6303\" class=\"elementor elementor-6303\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c0da84 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9c0da84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ef5a88\" data-id=\"8ef5a88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edf63df elementor-widget elementor-widget-tastyc-faq\" data-id=\"edf63df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tastyc-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<!-- container -->\n\t\t<div class=\"container\">\n\n\t\t<div class=\"row tst-mb-60\">\n\t\t            <div class=\"col-lg-12\">\n\n            <!-- title -->\n            <div class=\"text-center\">\n                            <div class=\"tst-suptitle tst-suptitle-center tst-mb-15\">\n              \t<span >\n\t\t          \tFAQ\t\t        <\/span>\n              <\/div>\n                                          <h3 class=\"tst-title--h tst-mb-30\">\n              \t<span >\n\t\t          \tPreguntas frecuentes\t\t        <\/span>\n              <\/h3>\n                                          <p class=\"tst-text tst-title--desc tst-mb-60\">\n              \t<span >\n\t\t          \tSi quieres saber m\u00e1s sobre nuestra marca APU Caf\u00e9, <br>revisa este espacio.\t\t        <\/span>\n              <\/p>\n                          <\/div>\n            <!-- title end -->\n\n          <\/div>\n          \n                    <div class=\"col-lg-12 faq-items-box collapse-items\">\n\t\t  \n            <!-- services box -->\n            <div class=\"tst-faq-item-box collapse-item\">\n\t\t\t\t\t\t\t\t<div class=\"name collapse-btn\">\n\t\t\t\t\t<span >\n\t\t\t\t\t\t1. \u00bfQu\u00e9 significa el nombre \"APU\" y cu\u00e1l es la filosof\u00eda de la marca?\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text collapse-content\" style=\"display: none;\">\n\t\t\t\t\t<div >\n\t\t\t\t\t\t<p><span data-start-index=\"341\">El nombre <\/span><b data-start-index=\"351\">APU significa \u00abl\u00edder\u00bb o \u00abcacique\u00bb.<\/b><span data-start-index=\"384\">\u00a0Producimos nuestro caf\u00e9 de especialidad bajo un principio de profundo respeto y armon\u00eda, inspirado en la relaci\u00f3n que los <\/span><b data-start-index=\"508\">pueblos originarios<\/b><span data-start-index=\"527\"> sostienen con la tierra.<\/span><span data-start-index=\"551\">\u00a0Es un caf\u00e9 de monta\u00f1a cultivado y procesado de forma completamente artesanal por sus propios due\u00f1os, quienes heredaron el oficio de sus padres y abuelos bajo un fuerte pilar de <\/span><b data-start-index=\"730\">responsabilidad socio-ambiental<\/b>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t            <\/div>\n            <!-- services box end -->\n\n          \n            <!-- services box -->\n            <div class=\"tst-faq-item-box collapse-item\">\n\t\t\t\t\t\t\t\t<div class=\"name collapse-btn\">\n\t\t\t\t\t<span >\n\t\t\t\t\t\t2. \u00bfD\u00f3nde se cultiva y tuesta el caf\u00e9 APU?\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text collapse-content\" style=\"display: none;\">\n\t\t\t\t\t<div >\n\t\t\t\t\t\t<p><span data-start-index=\"804\">Nuestros cafetales crecen a una altitud excepcional de <\/span><b data-start-index=\"859\">1,700 metros sobre el nivel del mar<\/b><span data-start-index=\"894\"> en la <\/span><b data-start-index=\"901\">Finca El Carmelo<\/b><span data-start-index=\"917\">, ubicada en el municipio de <\/span><b data-start-index=\"946\">Teruel, Huila<\/b>.<span data-start-index=\"959\">\u00a0Cuidando cada paso de la cadena de valor, procesamos y tostamos artesanalmente el caf\u00e9 en nuestra propia planta certificada: la <\/span><b data-start-index=\"1089\">Trilladora Tostadora Delf\u00edn Llanos<\/b><span data-start-index=\"1123\">, tambi\u00e9n ubicada en Teruel.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t            <\/div>\n            <!-- services box end -->\n\n          \n            <!-- services box -->\n            <div class=\"tst-faq-item-box collapse-item\">\n\t\t\t\t\t\t\t\t<div class=\"name collapse-btn\">\n\t\t\t\t\t<span >\n\t\t\t\t\t\t3. \u00bfC\u00f3mo contribuye APU Caf\u00e9 a la conservaci\u00f3n del medio ambiente y a su comunidad?\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text collapse-content\" style=\"display: none;\">\n\t\t\t\t\t<div >\n\t\t\t\t\t\t<p><span data-start-index=\"1234\">Creemos que el caf\u00e9 excepcional debe sanar la tierra y empoderar a su gente. Por eso, en nuestra finca <\/span><b data-start-index=\"1337\">hemos protegido el 50% del \u00e1rea como reserva de selva virgen<\/b><span data-start-index=\"1397\">, permitiendo adem\u00e1s <\/span><b data-start-index=\"1418\">abastecer de agua potable directamente a 100 familias<\/b><span data-start-index=\"1471\"> de Teruel. Nuestros cultivos crecen bajo sombra junto a una rica biodiversidad de \u00e1rboles nativos y frutales que sirven de refugio y alimento para la fauna silvestre. En el \u00e1mbito social, promovemos activamente la equidad de g\u00e9nero (con un <\/span><b data-start-index=\"1712\">99% de participaci\u00f3n femenina en nuestra tienda f\u00edsica<\/b><span data-start-index=\"1766\">) y apoyamos la educaci\u00f3n local mediante reconocimientos a los estudiantes de escuelas y colegios de Teruel.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t            <\/div>\n            <!-- services box end -->\n\n          \n            <!-- services box -->\n            <div class=\"tst-faq-item-box collapse-item\">\n\t\t\t\t\t\t\t\t<div class=\"name collapse-btn\">\n\t\t\t\t\t<span >\n\t\t\t\t\t\t4. \u00bfQu\u00e9 variedades de caf\u00e9 de especialidad ofrecen y qu\u00e9 es el Kit de Aniversario?\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text collapse-content\" style=\"display: none;\">\n\t\t\t\t\t<div >\n\t\t\t\t\t\t<p><span data-start-index=\"1956\">Ofrecemos variedades exclusivas cultivadas con riguroso cuidado, tales como <\/span><b data-start-index=\"2032\">Caturra, Bourb\u00f3n Amarillo, Pacamara (Edici\u00f3n Limitada) y Gesha (Edici\u00f3n Limitada)<\/b>.<span data-start-index=\"2113\">\u00a0Adem\u00e1s, celebramos una d\u00e9cada de trayectoria cafetera con nuestro exclusivo <\/span><b data-start-index=\"2191\">Kit Gesha Edici\u00f3n Limitada Aniversario #10<\/b><span data-start-index=\"2233\">, que presenta nuestro grano Gesha en tres procesos de fermentaci\u00f3n distintos: <\/span><b data-start-index=\"2312\">Natural, Honey y Lavado<\/b>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t            <\/div>\n            <!-- services box end -->\n\n          \n            <!-- services box -->\n            <div class=\"tst-faq-item-box collapse-item\">\n\t\t\t\t\t\t\t\t<div class=\"name collapse-btn\">\n\t\t\t\t\t<span >\n\t\t\t\t\t\t5. \u00bfD\u00f3nde puedo degustar o comprar el caf\u00e9 APU?\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text collapse-content\" style=\"display: none;\">\n\t\t\t\t\t<div >\n\t\t\t\t\t\t<p><span data-start-index=\"2383\">Puedes visitarnos en nuestra sede principal en <\/span><b data-start-index=\"2430\">Neiva (CRA 28 SUR No 26-41)<\/b>.<span data-start-index=\"2514\"> Revisa nuestros puntos de venta en el siguiente link:<\/span><\/p><p><a href=\"https:\/\/www.apucafe.com\/en\/puntos-de-venta\/\">Puntos de venta<\/a><\/p><p><span data-start-index=\"2766\">Contamos con env\u00edos a nivel nacional y realizamos exportaciones directas de caf\u00e9 tostado a Europa y otras partes del mundo.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t            <\/div>\n            <!-- services box end -->\n\n                \t  <\/div>\n          \n        <\/div>\n\n        <div class=\"tst-spacer tst-spacer-only-bottom-space\"><\/div>\n\n\t\t<\/div>\n\t\t<!-- container end -->\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f356eb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7f356eb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f048839\" data-id=\"f048839\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69f87dc elementor-widget elementor-widget-tastyc-contact-form\" data-id=\"69f87dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tastyc-contact-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<!-- container -->\n\t\t<div class=\"container\">\n\n\t\t\t<div class=\"row\">\n\n\t\t\t                <div class=\"col-lg-12\">\n                <!-- title -->\n                <div class=\"text-center\">\n                                    <div class=\"tst-suptitle tst-suptitle-center tst-mb-15\">\n                  \t<span >\n\t\t\t          \tWrite to us\t\t\t        <\/span>\n                  <\/div>\n                                                      <h3 class=\"tst-title--h tst-mb-30\">\n                  \t<span >\n\t\t\t          \tDej\u00e1nos un mensaje\t\t\t        <\/span>\n                  <\/h3>\n                                                      <p class=\"tst-text tst-mb-60\">\n                  \t<span >\n\t\t\t          \tAPU CAF\u00c9 Supreme Fragrance of the Mountain\t\t\t        <\/span>\n                  <\/p>\n                                  <\/div>\n                <!-- title end -->\n              <\/div>\n          \t  \n          \t                <div class=\"col-lg-12\">\n                \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6303#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/6303#wpcf7-f6-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<label> Name:\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\n<label> Correo electr\u00f3nico\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\n<label> phone\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n\n<label> Write your message (optional)\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar Mensaje\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n              <\/div>\n              \n            <\/div>\n\n        <\/div>\n\n\t\t<!-- container end -->\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fa0f136 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4fa0f136\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53d55531\" data-id=\"53d55531\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c498ffa elementor-widget elementor-widget-tastyc-cta\" data-id=\"c498ffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tastyc-cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tst-content-frame--end tst-p-0-60\"><\/div>\n\n\t\t<!-- call to action -->\n\t    <div class=\"tst-call-to-action\">\n\t        <div class=\"container\">\n\n\t          <div class=\"row align-items-center\">\n\t            <div class=\"col-lg-6\">\n\t              <!-- text -->\n\t              <div class=\"tst-cta-frame\">\n\t                <div class=\"tst-cta\">\n\t                  \t                  <div class=\"tst-suptitle tst-suptitle-mobile-md-center tst-text-shadow tst-white-2 tst-mb-15 tst-fade-up\">\n\t                  \t<span >\n\t\t\t\t\t\t\tPoints of Sale\t\t\t\t\t\t<\/span>\n\t                  <\/div>\n\t                  \t                  \t                  <h2 class=\"tst-title--h tst-white-2 tst-text-shadow tst-mb-30 tst-fade-up\">\n\t                  \t<span >\n\t\t\t\t\t\t\tNuestras tiendas  <br>de caf\u00e9\t\t\t\t\t\t<\/span>\n\t                  <\/h2>\n\t                  \t                  \t                  <div class=\"tst-fade-up\">\n\t                    <div class=\"tst-text tst-text-lg tst-text-shadow tst-white-2\">\n\t                    \t<div >\n\t\t\t\t\t\t\t  \t<p>T\u00f3mese un caf\u00e9 fresco directo de finca y lleve un detalle a sus familias en nuestros puntos de venta.<\/p>\t\t\t\t\t\t\t<\/div>\n\t                    <\/div>\n\t                  <\/div>\n\t                  \t                  \t                  <a href=\"https:\/\/www.apucafe.com\/en\/puntos-de-venta\/\" class=\"tst-btn tst-btn-lg tst-btn-shadow tst-mt-30 tst-fade-up tst-res-btn tst-mr-30\">\n\t                  \t\t                  \t<span >\n\t\t\t\t\t\t\tPuntos de venta\t\t\t\t\t\t<\/span>\n\t                  <\/a>\n\t                  \t                  \t                <\/div>\n\t              <\/div>\n\t              <!-- text end -->\n\n\t            <\/div>\n\t            <div class=\"col-lg-6\">\n\t              \t              <!-- image -->\n\t              <img decoding=\"async\" src=\"https:\/\/www.apucafe.com\/wp-content\/uploads\/2021\/05\/reserved.png\" alt=\"\" class=\"tst-cta-image tst-fade-up\">\n\t              <!-- image end -->\n\t              \t            <\/div>\n\t          <\/div>\n\t        <\/div>\n\t    <\/div>\n\t    <!-- call to action end -->\n\n\t    <div class=\"tst-content-frame--start tst-p-60-0\"><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a9f00e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1a9f00e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d80186\" data-id=\"9d80186\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Preguntas frecuentes Si quieres saber m\u00e1s sobre nuestra marca APU Caf\u00e9, revisa este espacio. 1. \u00bfQu\u00e9 significa el nombre &#8220;APU&#8221; y cu\u00e1l es la filosof\u00eda de la marca? El nombre APU significa \u00abl\u00edder\u00bb o \u00abcacique\u00bb.\u00a0Producimos nuestro caf\u00e9 de especialidad bajo un principio de profundo respeto y armon\u00eda, inspirado en la relaci\u00f3n que los pueblos originarios sostienen con la tierra.\u00a0Es&#8230; <span class=\"tst-el-more\"><a href=\"https:\/\/www.apucafe.com\/en\/preguntas-frecuentes\/\" class=\"tst-label tst-color tst-anima-link\">Read more<span class=\"screen-reader-text\">Read morePreguntas frecuentes<\/span><\/a><\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-layout-builder.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6303","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes | Apu Caf\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.apucafe.com\/en\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes | Apu Caf\u00e9\" \/>\n<meta property=\"og:description\" content=\"FAQ Preguntas frecuentes Si quieres saber m\u00e1s sobre nuestra marca APU Caf\u00e9, revisa este espacio. 1. \u00bfQu\u00e9 significa el nombre &#8220;APU&#8221; y cu\u00e1l es la filosof\u00eda de la marca? El nombre APU significa \u00abl\u00edder\u00bb o \u00abcacique\u00bb.\u00a0Producimos nuestro caf\u00e9 de especialidad bajo un principio de profundo respeto y armon\u00eda, inspirado en la relaci\u00f3n que los pueblos originarios sostienen con la tierra.\u00a0Es... 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